Saturday, 15 September 2007

Problems with Nero 7 in Windows Vista Ultimate x64

I have had a number of issues in getting my favourite burning program, Nero 7, working in Windows Vista Ultimate x64. These are:


1. Every time I login I receive a message "Nero Home Has Stopped Responding". When I click to end this process, it obviously starts again because the message keeps repeating forever.
I have opened a support call with Nero about this but no progress so far. My work round is to kill the processes "WerFault.exe *32" and "NMBgMonitor.exe" in Task Manager. I have further used MSConfig to disable Nero Home on the Startup tab.


2. In Media Centre, selecting the Nero plug-in causes an "Invalid Application Error".
I have also passed this to Nero, but again no response as yet. I am using MCEBuddy to automatically convert Media Centre recordings to WMV files and then burning using standard DVD creation programs. This saves me disk space and gives me more control anyway so I am not that bothered.


3. When trying to burn a DVD or CD with Nero Burning ROM, I get a message saying "The Server is Busy. This action cannot be completed.....".
I believe that this is related to problem 1 above. I killed all the NM* processes in task manager and Nero was able to open the burning dialog OK. The processes did keep restarting, so I have used Computer Management to disable the NMIndexingService service. I may have to kill these NM* processes manually again next time but at least I can get Nero to work.


At the moment, I have the latest version of Nero 7 available from the Nero website: 7.10.1.0


Update: Ahead came up with a patched DLL but this has not fixed the problem for me.


Update 2: Just had an email from Ahead to confirm that this is a known and fixed issue that is fixed in the next release. Unfortunately, they could not give me the date for the next release. :(

No comments:

Post a comment